Tokenisation, as a term that has rapidly entered the vocabulary of almost every fintech project, is no longer enough to make a financial product appealing to large institutional investors. There are still basic questions that many projects fail to answer clearly: who owns the asset, what rights investors have, who holds the underlying asset, and how redemption works.
Without clear answers, institutions probably will not take the risk. That is why RWA companies need to make these parts of the product easy to understand and verify if they want to earn the public’s trust and gain credibility in 2026.
How Can RWA Projects Gain Institutional Trust in 2026?
If RWA projects want to gain institutions’ trust, they should make the financial and legal components behind tokenisation easy to verify. Institutional investors need to understand what they own, how to redeem assets, and which counterparties carry risk. They also want to know how compliance and reporting work, and if the product fits into the existing financial system or not. This is where properly established communication channels matter. Communication can make these elements visible in public, so potential investors can assess the project and approach the company with a better understanding of what it offers.
Four Elements Institutional Investors Look for in RWA Projects
If institutional investors want to understand how an RWA product really works, they need to look beyond the token itself and examine the full mechanism around it. This comes down to four main elements: legal structure, custody and redemption, risk and compliance, and financial infrastructure.
As PR and communications professionals working with finance and fintech companies, Drofa Comms will break down each of these elements from a communications perspective: what institutions need to understand, why each point matters, and what RWA companies should make visible before releasing products.
| Element | What it means |
Why it matters to institutions |
|
Legal structure |
Who legally owns the asset and what rights the token gives to investors | It determines whether investor rights are protected and what happens if one of the parties fails |
|
Custody & redemption |
Who holds the underlying asset and how investors can get their money back |
It shows how the asset is protected and whether investors can exit the product when needed |
|
Risk & compliance |
How legal, financial and counterparty risks are managed |
It helps institutions understand where problems can appear and who is responsible for them |
| Financial infrastructure | How the product works with settlement, reporting, liquidity and other financial processes |
It shows whether institutions can actually use the product within their existing systems |
Each of these elements answers a different question institutions are likely to ask before they seriously consider an RWA product. So, let’s break down each of them in this article.
Legal Structure: What Does the Investor Own?
The first thing institutions need to understand is what the token actually gives them.
A token may represent direct ownership of an asset, a share in a fund or SPV, or simply a contractual claim against another company. These options may look similar from the outside, but they can give investors very different rights.
The SEC made this distinction clear in its January 2026 statement on tokenised securities. It explains that issuer-sponsored and third-party tokenisation models can create different rights and risks for investors, including exposure to the third party’s bankruptcy risk.
This is why saying that a token is “backed by” a real-world asset is only half of the truth. Institutions need to know who legally owns the underlying asset, which entity issues the token, what rights investors receive, which jurisdiction applies and what happens if one of the parties fails.
So, RWA companies need to realise that they should explain legal structure in plain language, instead of keeping it only inside corporate documents. If investors cannot quickly understand the substance behind the token, it risks making the product more difficult to trust.
Custody Means Little Without a Clear Way Out
Putting the legal side aside, institutions have to understand what happens to the asset during conversion.
This is where custody and redemption kick in. Blockchain can show how a token moves between wallets, though it cannot confirm every detail about the real-world asset behind it. For example, an on-chain record cannot prove the current value of a property or show if a borrower behind a private credit product makes payments on time or not.
As for redemption, a token may be available for trading 24/7, while investors can redeem it only during business hours or under certain conditions. There may also be minimum amounts, fees or waiting periods. In other words, 24/7 token trading does not always mean 24/7 liquidity.
As a result, simply saying that a product is “fully backed” or uses “institutional-grade custody” does not show the full picture, as there must be a proof for who holds and verifies the underlying asset, how redemption works, and how long it takes.
That way, investors have a much better vision of how easily they can enter the product, hold it and eventually get their capital back.
Risk and Compliance: What Can Go Pear-Shaped?
An RWA product can involve several parties: the issuer, custodian, broker, technology provider, fund manager or, say, another intermediary. And each of them may carry a different type of risk. So, if one party fails, investors must be aware whether there is anyone who can continue working and what protections are in place.
Compliance grows to be just as important. Institutions need to know which company is responsible for KYC and AML checks, which rules apply to the product, and what reporting or investor restrictions may exist.
This is why RWA projects would rather name the main counterparties, explain their responsibilities and show which risks remain with the investor right at the launch stage. This is how they communicate clearly. In this case, the product is not starting to look risk-free. It is a testament to the fact that the company understands where the risks are and has a clear process for mitigating them.
A Token Still Has to Fit Into Existing Finance
Whatever legal structure, custody model and risk mechanism a token has, it does not guarantee institutions will use the product.
The thing is that banks, funds and asset managers already have their own systems for settlement, reporting, collateral, accounting and risk management. That is why, if an RWA product requires a completely separate process for each of these functions, using it adds up extra work and costs.
In July 2026, for instance, DTCC processed production trades using DTC-tokenised assets. And, in September, Nasdaq, Vanguard, Wellington Management and Digital Asset tested tokenised money-market-fund collateral within an existing collateral process. What makes both cases interesting is that tokenisation was added to financial processes that institutions already knew how to use. It did not require them to abandon the whole existing system.
Because in communications it is very important to deliver explicit messages, RWA companies should show the way transactions are settled inside their systems, how reports reach each investor and where liquidity originates.
Build a Public Record That Institutions Can Verify
Trust around an RWA project is built over time and it is not something acquired immediately. Investors, journalists and partners may see the company through interviews, articles, research, product updates or media coverage. Together, these materials shape how credible and understandable the project looks.
Consistency is important as well. If custody, redemption or the role of a partner is described differently on the website, in an interview and in a press release, it can create doubts.
PR cannot fix weak governance, legal structure or financial fundamentals. But it can help explain strong foundations and make them easier for investors and other stakeholders to understand and verify.
Conclusion
Institutional interest in RWA products is unlikely to depend on tokenisation alone. What matters more is whether investors can understand the legal structure behind the token, see how custody and redemption work, assess the risks involved and understand how the product fits into existing financial systems.
Hence, the task for PR teams is to make sure these elements are easy to find, explained in plain language and presented consistently throughout websites, product materials, interviews and media coverage. And all of this should be done before the launch or during the pilot. The key is that the less investors have to guess, the easier it is for them to assess the product and decide whether it deserves further attention.



